Imagine a business owner who works overtime in the office just to take care of his business and allowing it to grow. Whenever he is in the office and the moment the phone rings, he can still answer and handle the call. In this way, it would be impossible for him to lose an important call and lose sales. Problem comes when you leave the office and there would be no one to answer the call. Large companies differ from small-mid scale businesses. They are capable of hiring more employees to answer each time the phone rings. Plus, they have a tool that works as an answering machine handling customer's concern in the middle of the night. However, small-mid scale employees work on their own and optimize all the marketing tools for the business. This is the reason why small businesses decide to get toll free numbers. It has the same benefits large companies have.
