In
any business establishment, the number one priority is always the
customers. Talk about the famous slogan in any business, “The
customer is always right.” Customers keep the business alive.
Therefore, each customer has be treated and handled with care. So,
whether you have a physical shop or not, customers must feel valued
and important. Learn to do everything in order to meet their needs.
When
you have a vanity number, expect the phone to keep on ringing.
Customers will keep on calling day in and day out. Vanity numbers
have added features where calls can be received even if an employee
is out. So, customers wouldn't be able to hear a busy tone. The
virtual phone system allows the marketer to record his voice to greet
the moment a call comes in. Then, a caller menu will be heard. These
are options for the caller to choose according to his concern to be
resolved. At this point, the integrated voice recording start
building customer relations. As soon as the caller chooses from the
caller menu, his call will be directed to the employee or the
location for better customer assistance. There are two ways for his
call to be resolved.